Why Businesses Invest in IT Training?

Training is an important part of any profession. Theoretical as well as practical training hold their own importance in each field. Most of the times, training is a reaction to a new skill that must be acquired or taught. But there are many advantages that can be reaped from regular training programs. This is particularly true for the IT sector. Both the employer and the employee can benefit from regular IT training.

While employees regularly update themselves in order to stay up-to-date with the latest technologies and to keep themselves competitive, employers also benefit from regular IT training. Let us explore the advantages of regular IT training from the business perspective.

Advantages of IT Training for Employers

People in the IT industry spend a lot of money on regularly updating their staff on the latest skills in the market. This helps them in beating their competitors. Another advantage is that an up-to-date staff will bring in innovative ideas that are relevant to the current market situations. While IT training is given utmost importance in IT companies, non-IT companies also benefit from investing in regular training programs.

To understand this in detail, let us take an example of new ERP (Enterprise Resource Planning) software being implemented in a service industry-let us assume a banking operation. If the software is put to use without training the staff adequately, there will many serious ramifications that will eventually disrupt the business.

In the beginning, employees will struggle to make use of the software and will resort to experimentation. This will reduce their productivity as their time will get wasted in experimentation and will lead to an overall decline in the work level. The quality of work will also suffer with mistakes made by untrained staff. Imagine the cost of a mistake in a financial institution like a bank.

This will lead to reactive actions to make corrections, thereby, leading to further wastage of time and loss of productivity. Frustration will build in the staff as they will find it difficult to cope with their workload that involves a lot of corrective actions without appropriate knowledge of the software. Employees who interact with customers will not be able to respond to the customer’s requirements properly.

All this will eventually result in loss of productivity, decline in morale and eventually loss of business. Thus, by not investing in proper IT training, even non-IT companies can suffer huge losses.